Get your most precious memories back, quick!

Data Recovery Family
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1 (855) 897-4971

Canada's Leading Data Service Since 2010

Consultation

Step 1: Call and speak to a data recovery specialist regarding general questions on pricing, time lines, and more specific information on our services and process.

Once we know more about your device and how it failed, our recovery technicians will be able to provide you with a competitive cost and timeline estimate tailored to your job.

Whether you've deleted files accidently or have a more severe mechanical failure, we'll make sure you're comfortable with exactly what our data recovery process involves. We provide you a written emailed copy of all pricing and timeline estimates discussed.

Evaluation

Step 2: Evaluation

You've met with a data recovery technician and you're ready to continue with our hands-on evaluation.

Starting your recovery is a quick process which simply involves completing our online job form, packing and shipping your device.

Our evaluation period generally takes from between 24 to 72 hours depending on the severity of damage. This will allow our staff to properly assess the nature of failure and from there, recommend a course for recovery.

Once full evaluation has been completed you'll receive detail of our findings. This is presented to you along with a job quotation to be reviewed with a recovery technician.

Recovery

Step 3: Data Retrieval and Restoration

Evaluation is completed and you've reviewed our findings - Recovery of your data is only a matter of time. 

Priority data that needs to be put back into circulation ASAP can be located and recovered first. We'll also make any mission critical data available to you immediately via direct download helping to minimize downtime.

During the time we have your device in for recovery you'll be able to contact your representative anytime by phone, email or by logging in to our customer dashboard.

Once the recovery process is complete, we provide a file-listing or "snapshot" of all recovered data for your review.

Success

Getting your data back to you is our primary concern from start to completion.

Options for returning data include; external hard drive, direct download from our servers, or Online Backup.

Average turnaround time to complete recovery ranges between 3 to 5 days – with more severe failures taking between 5 to 10 days. 

Once your data has been safely returned, we'll keep your Job open for another 8 days in order to address any "post-recovery" service/support questions you might have. During that time we'll also keep a backup copy of your recovered data-set in safe-storage so that we're able to act quickly if something should happen and you require access to that data for any reason.

Security

As a follow-up to our data recovery service, CDR has partnered with eazyBackup, a Canadian Online Backup service. eazyBackup is offering CDR clients discounted rates. 

CDR Clients have the option of having their recovered data uploaded directly from our servers to eazyBackup.  

You Talk, We'll Listen

24/7 Free Any-Time Consulation

CDR is proud to offer a high-contact customer focused experience. Suffering data loss can be traumatic whether you are an individual with family pictures or a business with lost financials, we are here to help.

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We can save your data

Since 2010 we have rescued data for thousands of clients.

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High-contact service

We provide a consistent response time on every job, and personable, "high-contact" service.

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Confidentiality

We sign confidentiality agreements and provide secure data storage.

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Fast turnaround times

Need your data back into production quick? We offer fast turnaround times with evening and weekend emergency services.

Request a quote or Inquire about our services.

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Real People, Real Stories

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Doug & Shannon, Williamson Fine Art

Calagary, AB

"We didn't think this could happen to us. Not only had we lost our current project work but also our digital catalogue system - gone, with no backup. Core Data assessed the situation quickly and through all the chaos, got our data back. They even dealt with the hard drive manufacturer assisting with the warranty on our damaged hard drives. Professional and very conscientious. Went above and beyond, doing more than we ever expected, thank you! D. & S. Williamson" 

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Kerry & Staff, Small Business

Saskatoon, SK

"As a small business in food services our knowledge of computer IT is limited. After a weekend power outage and crash of our main office PC, we weren't in a position to negotiate and for time sake ended up going with the first company we found online. A partial recovery and quoted job cost much higher than was agreed to led us to Core Data. They salvaged our hard drive, completed the job and most importantly, they understood our budget.
Very Relieved – Kerry S. in Saskatoon."

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Peter, PP&L Contract Harvesting

Saskatchewan

"Just a quick email to let you guys know that you saved our year end, not to mention client project co-ordinates and other company info we didn't know we needed until it was gone. Great to know that you folks are based out west! Every other facility we contacted was either out East or down in the United States. Core Data dealt with us by phone, one-on-one and explained everything. – All the Best & thanks again! Peter, PP&L."

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Sanders Family

Warwickshire, UK

"Regards from Sanders family. Our summer vacation to Canada could have ended horribly. Our camera and memory card were damaged during a day at the beach 3 days before our flight home. We were in Quebec at the time when my wife contacted Core Data. They were so helpful and acted fast, they had our data recovered within two days and they provided a download link for our pictures.    Cheers! Ross, Amie, Ella & Ashton"

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Lloyd & Family

Winnipeg, MB

WOW! The system that CDR has in place really brings me to tears (tears of joy! that is--the data loss was tears of an entirely different nature). At each part of the process, I can tell that you have documentation, notes, and identifiable steps that allow me to be "in the loop". I must say I don't get the same thing from the previous recovery services we've been forced to try.     Vacation pic's saved!!

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Katherine, Chartered Accountant

Abbotsford, BC

"I was worried that critical year end business files were gone forever! In fact I was told by another company that it wasn't likely they could recover them within my budget. Core Data not only recovered my hard drive they responded quickly and with amazing service. Very little down time. CDR saved my company(and our clients) time and money.    Thank you, Katherine R."

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Lisa & Howard

Brampton, ON

"I wanted to let you know that the dust has settled and that the service provided by your group was very much appreciated. It was having someone to speak with that really knew their stuff! One of the best attributes during our business relationship was the feeling that you were not trying to oversell your services. If anything, you were too modest with the skill sets of your team. I have to say that the results speak for themselves." 

Get Your Recovery Started Today

Returning your data to you is our primary concern. 

Hard Drive Data Recovery

CDR is recommended by manufactures including Apple, Lenovo & Dell. Suffering data loss can be traumatic whether you are an individual with family pictures or a business with lost financials, we are here to help.

Dropped, Damaged External Drives

CDR offers recovery services for external USB hard drives. WD MyBook, WD MyPassport, Seagate GoFlex and FreeAgent external drives.

SmartPhone Recovery Services

We provide recovery services for SmartPhones and Tablets. We can help restore deleted Texts (SMS), contacts, photos, videos, music, documents from smartphone memory or SD cards.

RAID Recovery Services

We have provide businesses and MSPs data recovery services for failed multi-disk servers, NAS and SAN. We routinely rescue lost accounting databases, Oracle, and mail servers.