Start Your Recovery

Please complete the recovery form below.
Instructions for shipping and confirmation information will be provided on the next page.

Include as much information as possible, tell us what your most important files/ folders are so that we can most effectively help you. Tell us about any recovery steps taken, symptoms or error messages. Once you have completed this form, print the result and include it in your box. A mailing label is provided for your convenience.

Partner Information


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Recovery Device Information

Computer Type:
Is the recovery device part of an array?

Priority Files For Recovery

If possible, please provide a list of top priority files, folders, or file extensions you would like recovered.